Guidance What to do when someone passes When someone dies there are many decisions and arrangements to be made. This information aims to give simple advice and basic guidance. Arranging a funeral To guide you through this challenging journey with empathy and sensitivity, We offer the following step-by-step guide. What to expect on the day Our support extends throughout every phase of the funeral proceedings, encompassing the funeral procession. Useful numbers If you require further help, advice or guidance, then please do call us and we’ll do our best to help you. Assistance with funeral costs There are a number of funeral grants and bereavement payments, which you may be entitled to. Bereavement allowance Full details and claim forms regarding bereavement payments and allowances. Counselling directory Counselling Directory is a confidential service that encourages those in distress to seek help. Faq's Do you have a question about our Funeral Services?